Job Description :
Role - ServiceNow HRSD Business Process Consultant
Location – Irving TX
HR Transformation, Digital HR Strategy & Solutions team, you will use your knowledge and experience of HR operations and the ServiceNow HR Service Delivery (HRSD) platform to optimize HR operations and drive business results. In this role you will be responsible for:
Leading ServiceNow HRSD projects and work-streams through discovery, design, build, test, and deployment activities leveraging our agile deployment methodology
Providing hands-on leadership to ensure deadlines are met and key deliverables are always accurate
Leading your team through requirements gathering and sprint design sessions for the Service Now HRSD application
Working with client stakeholders to document baseline current state HR Service Delivery operations
Developing the points of value to deliver throughout the HR Service Transformation effort
Developing detailed implementation plans for deploying the HR Service Delivery product including establishing key milestones, and finalizing budget/scope and high level architecture
Managing all aspects of the project/workstream, including monitoring and identifying any project issues early to be able to mitigate any risk for your client
Establishing user journeys and creating the user stories to support the design and configuration of the Employee Service Portal, Knowledge Management, and Case Management capabilities
Supporting the iterative configuration of the HRSD application, engage stakeholders to conduct reviews through joint design sessions
Assisting with executing system validation, preparing the organization for the transition and ensuring reading for deploying the HRSD build into production
Building your reputation within the firm and in the market for the strong HR Shared Services knowledge and ServiceNow product knowledge you possess
Forging strong relationships with both the clients and project teams that will contribute to your growth and developmen