Job Description :

Job Title: Amazon Connect - IVR

Location: Remote

Duration: 12+ Months (Possible Extension)

Job Description

Amazon Connect team need resource with Telephony / IVR experience. This is a system administrator type role. Detailed requirements are below.

  • Amazon Connect experience
  • Ability to
  • Read/interpret Visio call flow diagrams
  • Add/change Quick Connects
  • Read/interpret Contact Flows
  • Add/change Dynamo DB records
  • Requires basis PC skills
  • Ability to troubleshoot audio setting issues
             

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