Position- ServiceNow Developer
Location- Remote role
Contract- 8-12+ Months
Job Summary:
We are seeking a highly skilled ServiceNow Developer to join our team. The ideal candidate will have extensive experience with the ServiceNow platform, including hands-on configuration, process consulting, and implementation of various modules like ITSM, HR Service Delivery, ITOM, and more. You will be responsible for gathering requirements, designing solutions, and ensuring the successful delivery of ServiceNow projects that meet client expectations.
Key Responsibilities:
· Design and configure ServiceNow workflows, forms, scripts, business rules, and other functionalities to optimize platform performance.
· Lead workshops to gather, analyze, and document business processes and functional requirements.
· Act as a subject matter expert (SME) for ServiceNow solutions across various modules (e.g., ITSM, HRSD, CSM, ITOM, etc.).
· Provide guidance on ServiceNow best practices and ensure alignment with industry standards.
· Work closely with technical teams to ensure the functional integrity of the solution during development and deployment.
· Create and maintain detailed documentation, including requirements, design specifications, and training materials.
· Facilitate testing, user acceptance, and training sessions for end users.
· Stay updated on new ServiceNow features and functionalities and recommend process improvements.
· Assist with post-implementation support and platform enhancements.