Job Description :

Position: Business Analyst - LMS (LUMEN) exp

Location: Remote (But highly prefers candidates in local to New England (maine, Massachusetts, new Hampshire, Vermont, rhode island)

Exp level: 13+ years

The key to it is having Learning Management System experience with LUMEN. IF they worked for a state government agency or something similar it would be a slam dunk.

Looking for a Business analyst with LMS documentation and content experience

Need LUMEN LMS experience.

Top 3 Skills:

Gathering Requirements
Documentation of existing and new polices.
MS Suite tools.
Learning Management Systems, LUMEN specifically.

Our Client is implementing a new enterprise learning management system, Lumen.

This system provides a single source for all training and education for all employees and external partners.

The client seeks to create documentation and content for its processes and procedures that will be made available to all staff in Lumen.

They will offer this service to other segments of their organization as they are brought into the system.

As they implement the enterprise-wide learning management system, there is a need to create content by them that provides instructional learning about the programs, processes and critical procedures.

Viewing the instructional material is critical to ensure all employees, as well as all segment employees who consume technology services, understand the goals of the programs, processes, and procedures.

Our client has many programs, processes, and procedures that are either not fully documented, well understood, or easily accessible.

The documentation and learning content creation for inclusion in the Enterprise Learning Management system requires resources and expertise that are not currently available in their org.

By securing these resources, they can create the content, ensure full documentation exists, and present it in the learning modules in an easy-to-understand format making it widely accessible.

The lack of understanding about the programs, processes, and procedures lends itself to confusion when consuming those services which leads to a high level of frustration and increase in the amount of time to become compliant with the objectives of the programs, processes, and procedures.

In securing the necessary resources, the our client can achieve its goal of providing a seamless, user-friendly experience when using the programs, processes, and procedures.

             

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