Job Description :
Responsibility:
· Works with the Project Managers, Business Analysts & matrix IT teams to deliver key business projects and initiatives.
· Responsible for analyzing and documenting business needs, system integration, solution design / mapping and data requirements.
· Support system implementation activities by developing and executing test cases, participating in defect tracking and coordinating implementation tasks with various IT teams.
· Ensure adherence to Client’s Comprehensive Delivery Process, for managing business analysis tasks and required deliverables and documentation.
· Onsite presence is required.
Requirements and Qualifications:
· BA or BS in Business, Computer Science or related field. The candidate must have 3 years of overall related experience in systems support, business analysis and document requirements for systems, and write related project documentation such as statement of work, functional requirement, test scripts etc
· Participated in large or enterprise scale, complex system implementation.
· Familiar with general OMS, Billing & “Order to Cash” processes.
· Ability to communicate technical terminology in clear and simple terms to customers and business partners. Good presentation skills.
· Ability to forge partnerships with Business and IT associates and work effectively in a matrix environment.
· A good team player with a flexible can do attitude and willingness to take responsibility and use own initiative.
· Good planning and time management skills and ability to multitask many different priorities in a fast paced environment.
· Ability to communicate effectively with business partners and all levels of management as well as a range of internal technical professionals, remote teams and external vendors.
· Culturally aware to enable effective communication with both external and off-shore resources.
· Ability to evaluate complex issues across multiple platforms and technologies.
· Quick learning capabilities in business.
· IBM Sterling OMS knowledge is a plus.
· Retail industry domain knowledge is a plus.