Business systems analyst with Terminal management.
Location: Pittsburg, PA (Onsite from day 1)
Position type: W2 contract.
Our challenge
We are seeking a Business Systems Analyst (BSA) with expertise in terminal management within the banking industry. The successful candidate will play a critical role in managing and optimizing terminal operations, ensuring seamless integration of systems that support our banking services. This position requires a blend of analytical capabilities, technical knowledge, and excellent communication skills to enhance our terminal management processes.
Responsibilities:
- Collaborate with stakeholders to gather, document, and analyze business requirements related to terminal management.
- Translate business needs into functional specifications that guide system development and enhancements.
- Serve as a liaison between business, development, architecture, and external stakeholders to ensure clear communication and understanding of terminals.
- Create detail user stories to be consumed by development and testing team
- Develop and execute test plans and test cases to validate system changes, ensuring alignment with business requirements.
- Analyze current terminal management systems and processes to identify areas for improvement and efficiency.
- Work with IT and vendors to design, implement, and maintain terminal management systems that meet business needs.
- Ensure that terminal systems integrate smoothly with other banking applications and support overall operational efficiency.
- Analyze terminal performance metrics and produce reports that provide insights into usage, efficiency, and operational issues.
- Maintain comprehensive documentation of terminal management processes, system configurations, and user guides.
- Conduct training sessions for staff on terminal operations, system usage, and best practices.
- Ensure that terminal management processes comply with relevant banking regulations and industry standards.
- Identify potential risks associated with terminal operations and develop mitigation strategies.
- Stay updated on industry trends, technologies, and best practices related to terminal management.
- Proactively recommend and implement improvements to enhance terminal management efficiency and service delivery.
Requirements:
You are:
- 10+ years of experience as a Business Systems Analyst in the banking or financial services industry, with specific experience in terminal management or payment processing systems.
- Strong understanding of terminal management processes, banking operations, and related technologies.
- Proficiency in business analysis tools and methodologies, including requirements gathering and system documentation.
- Excellent analytical, problem-solving, and communication skills.