tanishasystems
Boston, MA
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Job Description :
Job Description
Knowledge and Skills :
  • Control-M scheduling Mainframe - zOS
  • Control-M Scheduling Distributed - VMWare, Windows & Linux Servers
  • Create/modify distributed and mainframe jobs
  • Follow change control process for production job promotions
  • Identify and cleanup decommissioned jobs
  • Perform scheduling work in a version 20 or 21 Control-M environment
  • Design complex job flows using advanced scheduling techniques such as smart folders, rule-based calendars, and dynamic job creation
  • Design API-based dynamic job creation (job-as-code)
  • Provide guidance to end users for complex job flow design
  • MFT job creations, MFT connection profile management
  • Onboarding WCM users, setting up site standards, supporting WCM users

Responsibilities :
  • Subject matter experts responsible for skilled Level 3 activities
  • Resolve complicated issues escalated from Level 2 teams
  • Perform in-depth Root Cause Analysis (RCA) and Problem Management activities
  • Handle Major Incidents and drive SWAT Callsimplementing Risk
  • Implement Level 1 & 2 complex Changes
  • Vulnerability remediation and Service Requests.
  • Identify Continuous Service Improvement (CSI) initiatives to improve the quality of service and reduce the cost of Operations through Shift Left Service delivery
  • Perform / Lead Audit and DR activities as per schedule
  • Patching for all supported products
  • Introducing automation and/or CI continuous improvments (e,g., health checks, patching, minor repetitive changes)
  • Trend analysis on tickets for improvement opportunities for alerts and abatement of SINCs
  • Capacity management
  • Training / mentoring L2 analysts to groom further expertise
  • Cross-training other members of the team to build more breadth in coverage
  • Participate in training for new technologies as delivered by the ENG teams for support
  • Backup for the NT Operations Manager in his/her absence with change approvals
  • Backup for the NT Operations Manager in his/her absence with attendance at CABs
  • Attendance at the morning call to participate in prior-day's color call
  • Overseeing and participating in documentation maintenance
  • Creation of documentation for each lesson learned by lower level analysts to utulize in training
  • Overseeing quarterly access reviews
  • Overseeing ticket quality
  • Maintaining the monthly middleware metrics
  • Oncall escalation support and upkeep of OnCall Schedules
  • Overseeing the creation of and sharing the weekly team roster for the team
  • Knowing escalation paths and expectations for least impacts to business and clients (e.g, CHAPS, ETR, HFS...)
  • Acknowledging change tasks for proper content
  • Create/modify distributed and mainframe jobs for single run
  • Perform scheduling work in a version 20 or 21 Control-M environment for single run
  • Perform ad-hoc job restarts for single run


Client : Wipro RPO
             

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