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Customer Service Representative III
Hapeville, GA
Hapeville
GA
30354
Date
: Sep-10-24
2024-09-10
2025-09-10
Customer Service Representative III
Hapeville, GA
Sep-10-24
Work Authorization
US Citizen
GC
H1B
GC EAD
Preferred Employment
Corp-Corp
W2-Permanent
W2-Contract
1099-Contract
Contract to Hire
Job Details
Experience
:
Junior
Rate/Salary ($)
:
BASED ON EXPERIENCE
Duration
:
3 Months
Sp. Area
:
Mobile Development, iOS, Android
Sp. Skills
:
iPhone, iOS
Consulting / Contract
CONTRACTOR
Required Skills
:
iphone
Preferred Skills
:
Domain
:
Work Authorization
US Citizen
GC
GC EAD
H1B
Preferred Employment
Corp-Corp
W2-Permanent
W2-Contract
1099-Contract
Contract to Hire
Job Details
Experience
:
Junior
Rate/Salary ($)
:
BASED ON EXPERIENCE
Duration
:
3 Months
Sp. Area
:
Mobile Development, iOS, Android
Sp. Skills
:
iPhone, iOS
Consulting / Contract
CONTRACTOR
Required Skills
:
iphone
Preferred Skills
:
Domain
:
Pyramid Consulting Inc.
Alpharetta, GA
Post Resume to
View Contact Details &
Apply for Job
Job Description
:
Immediate need for a talented
Customer Service Representative III.
This is a
11+months contract
opportunity with long-term potential and is located in
Hapeville, GA (Onsite).
Please review the job description below and contact me ASAP if you are interested.
Job ID: 24-40643
Pay Range: $20 - $21/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Provide technical support for iPhones and iPads, addressing device functionality issues and troubleshooting problems related to software, hardware, and cellular connectivity.
Respond to support calls in a timely manner, offering resolutions to ensure minimal disruption to Flight Attendant operations.
Assist with device setup, updates, and ongoing technical troubleshooting.
Collaborate with other team members to resolve recurring issues and improve support processes.
The Sky Professor role is an essential part of the team, responsible for providing support to clients Flight Attendants with their iPhones and iPads.
You will be tasked with answering support calls, troubleshooting device issues, and resolving cellular connectivity challenges.
This position ensures that our Flight Attendants have the tools and support they need to perform their roles efficiently.
Key Requirements and Technology Experience:
Key Skills:
Strong knowledge of iPhone and iPad functionality, including software updates and cellular connectivity troubleshooting.
Excellent communication and problem-solving skills.
Ability to work in a fast-paced environment with a commitment to customer service.
Previous experience in technical support or a similar role.
Familiarity with airline or aviation industry operations is a plus.
2+ years in a customer service role, call center a plus in a technical support role.
Our client is a leading
IT Industry,
and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#prof
Client :
Pyramid Consulting, Inc
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