izealinc.com
Sterling, VA
Post Resume to
View Contact Details &
Apply for Job
Job Description :

iZeal, Inc. is currently seeking a GCP Support Analyst for our client's requirements. The salary depends on experience.

 

Position: GCP Support Analyst
Location: Mt Laurel, NJ.

Job Requirements:

  • Provide planning, communication, and reporting of day-to-day ticket metrics and longer-term tactical objectives.
  • Level 2 support of Client business line Cloud Infrastructure including PaaS/IaaS/Containers across all production and test environments.
  • Manage non-standard/complex P1, P2 (Major Incidents), P3, and P4 incidents and service requests.
  • Ensure customer service satisfaction and enable continuous improvements.
  • Oversee higher complexity operational and preventive maintenance tasks.
  • Manage complex remedial and unscheduled urgent changes.

Required Skills:

  • 5+ years of experience in information technology supporting Google Cloud projects.
  • Strong to Expert knowledge of supporting Google Cloud Platform including GKE workloads.
  • Knowledge of OS technologies (Windows, RedHat Linux).
  • Familiar with CI/CD tools such as GitHub, Jenkins, etc.
  • DevOps and Agile understanding.
  • Working knowledge of Local Area Networks (LAN) and Wide Area Networks (WAN).
  • Knowledge of scripting languages and tools such as Python, JavaScript, PowerShell, Bash.
  • Must have a solid understanding of Incident, Change, and Problem Management methodologies as well as solid experience in a large, high-performance production environment.
Key Technology: Google Cloud, Kubernetes, Windows, Linux, GitHub

 

Educational Qualification: Minimum Bachelor's in Computer Science & Engineering or Equivalent Degree.

             

Similar Jobs you may be interested in ..