Position: IAM Operations Specialist
Location: 2-3 onsite in Chicago IL (mandatory in-office Tuesday & Thursday)
Duration: 6 Months
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Implement and maintain IAM solutions, including user provisioning, de-provisioning, access requests, and role-based access controls (RBAC).
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Administer identity lifecycle management processes, ensuring timely and accurate provisioning and de-provisioning of user accounts and access rights.
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Configure and manage authentication mechanisms, such as single sign-on (SSO), multi-factor authentication (MFA), and federated identity management.
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Monitor IAM systems for security threats, vulnerabilities, and compliance issues, and take proactive measures to mitigate risks.
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Collaborate with cross-functional teams to integrate IAM solutions with enterprise applications, directories, and infrastructure components.
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Conduct regular access reviews and audits to ensure compliance with regulatory requirements and internal security policies.
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Evaluate business impact and risk exposure based on the level of access granted and make recommendations where improvements should be made.
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Maintain understanding of business processes to aid in managing enterprise identity and access.
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Troubleshoot IAM-related issues, investigate root causes, and implement corrective actions to maintain system availability and integrity.
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Develop and maintain documentation, procedures, and guidelines related to IAM operations and processes.
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Stay informed about emerging IAM technologies, trends, and best practices, and make recommendations for continuous improvement.
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Provide technical guidance and mentorship to junior members of the IAM operations team.
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Bachelor's degree or relevant experience in Computer Science, Information Technology, or related field.
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3 to 5 years of professional experience in identity and access management operations, with a focus on IAM technologies and processes.
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Hands-on experience with IAM platforms such as Microsoft Azure Active Directory, One Identity Manager, or similar.
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Hands-on experience managing user access and authentication in Amazon AWS.
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Proficiency in implementing and managing user provisioning, access controls, and authentication mechanisms.
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Strong understanding of identity lifecycle management principles and best practices.
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Excellent analytical, problem-solving, and decision-making skills.
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Effective communication and interpersonal skills, with the ability to collaborate with diverse teams and stakeholders.
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Industry certifications such as CIGE, CIST, CIAM, or equivalent are a plus.
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Proven ability to work independently and manage multiple priorities in a fast-paced environment.