Role: Infrastructure Engineer
Location: Plano, TX Only Local 3 Day onsite in a week
JOB SUMMARY:
Roles and Responsibilities:
" Analyse current state of data sources for efficacy and efficiency, provided insights to optimize ingestion and data parsing/normalization.
" Analyse current state/logging for Operating Systems (Windows, Linux, macOS, etc.), Network Devices (firewall, routers, etc.), Applications and provide recommendations and/or implement solutions to optimize quality of service.
" Design/implement monitoring solutions using.
" Develop customized alerts, dashboards and reports to track performance metrics.
" Develop and optimized search queries, alerts, reports and dashboards for performance and scalability.
" Query Splunk and other data sources in an effort to surface trends indicative of issues with underlying infrastructure or application
" Add customer context, analyse data to detect false positives, develop trends and data models
" SME in creating, developing and running reports in Splunk
" Expert in creating custom dashboards and alerts
" Has ability to find, use, and showcase data to drive a business case
" Validate log sources and indexed data, search through data to optimize search criteria
" Document all actions taken as a part of investigations and working closely with other teams support the problem management process
Position Requirements:
" Background in Desktop Support or Desktop Engineering
" Technical background in Window Operating Systems, macOS, Linux, etc. commonly deployed in enterprise networks
" A problem-solving mindset, strong logical/critical thinking abilities for analysing events
" Ability to influence through teamwork and collaboration
" Working understanding of Pandas and Spark
" Strong written and verbal communication skills & relationship building skills
" Relevant experience 2+ years with Splunk and familiar with uber
" Agent Evidence of consistently excelling at what you do
" Strong problem solving and analytical skills
" Extreme attention to detail & time management skills
" Ability to work independently and manage multiple priorities
" Must be highly motivated and have a positive attitude
" Preferred experience in incident and problem management