Job Description :
Role: Integration Architect ( A e Integration Architect-AEP)

Location: Remote
Type: Contract
 

Job Overview :

We are seeking a skilled Integration Architect with expertise in A e Experience Platform (AEP) to lead the design, development, and deployment of complex system integrations. The ideal candidate will have deep technical knowledge of AEP and related tools, coupled with experience in creating scalable and efficient integration solutions to enhance enterprise digital ecosystems.

 

Key Responsibilities

  • A e Experience Platform Expertise:
    • Architect and implement integrations between AEP and various enterprise systems (CRM, CMS, ERP, analytics tools, etc.).
    • Develop and manage data pipelines for ingestion, transformation, and activation within AEP.
    • Optimize Real-Time Customer Profile data synchronization across systems.
  • Integration Strategy & Design:
    • Define integration strategies, including APIs, data / event streaming, and ETL processes, ensuring seamless connectivity.
    • Develop scalable and reusable integration frameworks to support organizational growth.
    • Ensure integrations comply with data privacy and security standards.
  • Development & Implementation:
    • Lead the development and implementation of integrations using various methods, including APIs (REST, SOAP), ETL processes, message queues, and other integration technologies.
    • Develop and maintain custom integrations and extensions for A e Experience Cloud components.
    • Ensure data quality and consistency across all integrated systems through data validation and transformation processes.
    • Implement monitoring and alerting mechanisms to proactively identify and resolve integration issues.
  • Collaboration & Leadership:
    • Work closely with cross-functional teams, including IT, marketing, and analytics, to gather requirements and deliver integration solutions.
    • Provide technical leadership, guiding developers and other stakeholders on best practices for AEP integrations.
    • Act as the subject matter expert on A e Experience Platform integrations within the organization.
  • Performance & Monitoring:
    • Establish monitoring and logging solutions to ensure integration health and performance.
    • Troubleshoot and resolve integration issues in real-time.
    • Continuously optimize integration workflows for efficiency and reliability.
  • Security & Compliance:
    • Ensure all integrations adhere to security best practices and compliance requirements (e.g., GDPR, CCPA).
    • Implement appropriate security measures to protect sensitive customer data.

Qualifications

  • Education & Experience:
    • Bachelor’s degree in Computer Science, Software Engineering, or a related field.
    • 5+ years of experience in integration architecture, with at least 2+ years specializing in A e Experience Platform.
  • Technical Skills:
    • Strong knowledge of AEP components, including Real-Time Customer Data Platform (RT-CDP), Identity Service, and Activation workflows.
    • Proficient in API development, RESTful services, and JSON.
    • Experience with tools and platforms like MuleSoft, Talend, or similar integration frameworks.
    • Familiarity with data modeling, schema creation, and ETL pipelines within AEP.
    • Expertise in authentication protocols (OAuth, SAML) and security best practices.
  • Soft Skills:
    • Excellent problem-solving and analytical skills.
    • Strong communication skills, with the ability to convey technical concepts to both technical and non-technical audiences.
    • Ability to lead and mentor team members in implementing integration solutions.

Preferred Qualifications

  • A e certification in A e Experience Platform (e.g., A e Certified Expert – AEP).
  • Experience with cloud platforms like AWS, Azure, or GCP.
  • Knowledge of event-driven architectures and streaming platforms like Kafka.
 

Notes:

Where are they at:

Activating real time aspect of the platform

Implementing customer journey analytics, monitor and understand new ways to engage customers across digital channels

In session personalization of content

Expanding the amount of data

Focus: Customer profile, audience strategy, decisioning and activation across marketing channels

•  Trying to accomplish:

o  Integration

o  CDP real time

o  Identify customers and make it a personalized journey to increase purchase % to 30% from 1% probability

•  Hyper personalization

A bit hands on

Streaming backbone for integrations

Create more of an event driven backbone-
             

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