Title : Junior Data Analyst with Automative Domain
Location : Troy , MI - Only Locals
Duration : 12 months +
Experience : 2 yrs
Visa : USC
skill sets who are having background doing MIS role for any project delivery/account related MIS/reporting/dashboard/client facing skills/ability to have real quick turnaround of the data/reports.
Job Description/About the job/Your Role
• As a data analyst, you will be responsible for identifying software failures and data issues, and providing metrics reports for management.
• Identification of service delivery concerns, including attendance at scheduled and ad hoc client meetings.
• Client relationship management, including attendance at scheduled and ad hoc client meetings.
• Ensure ticket/cases are managed and completed in a timely manner.
• Monitor dashboards
• Produce metrics reports used for team performance tracking and management updates
• Identify automation opportunities to improve issue detection & resolution capability/efficiency
• Collaborate with cross functional team to devise interim containment actions measures and establish preventive corrective actions.
• Achieve all customer handling/resolution objectives and metrics while seeking opportunities to improve efficiency.
Qualifications
• Any Graduate (3-4 years course)
• Preference for any Data Science/Data Analyst certifications
• 2+ years of experience in Data analytics or similar roles
• Experience in working and managing communications, with multiple cross-functional teams/stakeholders
Key Skills
• Data analysis, modelling, and visualization charts/graphs
• Critical and analytical thinking
• High attention to detail, and high level of professionalism
• Proactive, self-motivated, self-starter, minimal supervision
• Strong organizational, time and workflow management skills