Location: Work Location: 1 Centre St, New York, NY 10007 and the 55 buildings across the five boroughs.
Hybrid: Work location & Remote (3 days in office/2 days remote) Monday- Friday; 9-5
Working Hours: 35hrs per week
Job Description Justification :
Network Infrastructure and Telecommunication team NYC provides for the sustained, efficient, and effective delivery of network infrastructure, and telecommunications to enhance service delivery.
The team manages highly complex network and telecommunication at the Central office, 1 Centre Street and 55+ Satellite sites throughout the five boroughs and manages/supports network for over 3000 employees.
The team is in process of refreshing the infrastructure with modern hardware and solutions at its satellite sites. The team will be required to perform fieldwork, visiting the various buildings to replace the hardware, where necessary.
The team must work at 40+ sites replacing close to 150 network hardware and connections.
These sites house staff who support NYS Courts, borough halls and other city agencies. Currently the network hardware at these satellite sites are over 10 years old and End of Life (EoL). Along with this, the software support has expired for these devices, and they are susceptible to vulnerabilities.
A downtime on these devices will block communication to these sites and will have operational impacts such as building maintenance, building engineering support and reachability to Police desks at these locations.
With the existing IT Network resources and infrastructure response team, who are the first point of contact for issues impacting various business partners, will fall short of balanced day-to-day operation and site upgrade tasks.
NOTE: *Consultant are responsible for arriving at various sites on time, as their work requires. Consultant will coordinate equipment delivery with the network team to sites when needed.
SCOPE OF SERVICES
The consultant will be performing highly technical responsibilities at varying levels of difficulty and with varying degrees of latitude for independent initiative and judgment. Responsibilities will not be limited to upgrading the network infrastructure at various 55 sites but taking charge on the day-to-day network and telecommunication issues, which involves critical thinking and problem solving in concert with the utilization of industry standard best practices
TASKS:
Work with Network infrastructure and Telecommunication team leader for upgrading network, implementing wireless solution (Meraki & Cisco) and their support/troubleshooting.
Work on Cisco Catalyst, Nexus switches and Cisco VoIP devices.
Implement protocols such as: EIGRP, BGP SSH, TCP/IP, UDP, SSL, HTTP, HTTPS, DNS, routing protocols, L2/L3 switches, VPC, 802.1Q, ether-channel, STP, RSTP, VTP, QoS, ACLs, FTP, DNS, SIP and other common protocols.
Implement security products firewalls, IPSec, RADIUS, PKI, IKE, Certificates, 802.1Q, MD5, SSH, SSL, SHA1.
Data gathering of land line at various buildings where VoIP will be deployed.
Design of the LAN considering legacy equipment integration/upgrade needs. Upgrading might include patching from patch panel to network device.
Consultant will be managing the deployment process as follows:
Unpack the equipment and perform an initial inventory of each item, ensuring that all components are accounted for before beginning the installation.
Rack all equipment at each site.
Remove debris from each location.
Connect power cords to switch and power outlet and confirm power to unit.
Connect cables as per Vendor spreadsheet for all network devices.
Document the equipment onto an inventory spreadsheet.
Provide documentation via inventory spreadsheet.
Import asset to asset inventory system.
Design recommendations based on CISCO best practice methodology.
Project planning for the implementation, maintenance window.
Consultant must be willing to travel to various buildings across 5 boroughs for data gathering, network deployment and troubleshooting.
Tasks may include network management, monitoring and troubleshooting tools (sniffer, syslog, NetFlow, TCPDUMP, Wireshark).
Day to Day configuration, management, and operations of Cisco Firepower firewalls, ISE, Stealthwatch and DNAC.
Use Cisco Command line interface, Windows, OSX and Linux
In certain instances, consultant may be asked to assist in troubleshooting beyond the normal work hours.
Expected to document networks, network systems, MOPs and other documents that can be used as operational materials.
Conduct network and security assessments to troubleshoot and optimize network performance and design. Support and lead efforts of the design, testing, evaluation and implementation of new architectures and technologies.
The team will be required to perform fieldwork, visiting the various buildings to replace the hardware and address issues, where necessary.
MANDATORY SKILLS/EXPERIENCE
Note: Candidates who do not have the mandatory skills will not be considered
At least 12 years of experience in an IT network engineering/ Technician role
Must demonstrate strong understanding complex Routing & Switching Environments Must possess strong experience with Meraki, Firewalls, DNA and ISE
Ability to work independently is critical.
Some amount of physical work expected for installation and cabling.
Experience in implementing network patches.
Strong troubleshooting and problem-solving skills.
Position is client facing. Strong Customer Support and interpersonal skills are required
DESIRABLE SKILLS/EXPERIENCE: N/A
Cisco WLAN and ISE specific experience desired
Understanding of Meraki Wi-Fi deployment, VPN Certificates and wireless routers
Working knowledge of ITL processes, specifically Incident Management, Change Management, Problem Management
Active CCNA certification preferred