Job Description :
Position: Network Operations Engineer
Location: Buffalo, New York || 100% work from office all 5 days
Type:Fulltime
As a Network Operations Engineer, you will:
" Provide 1st/2nd line technical support & incident management, monitoring for circuits and hardware. Report and track carrier issues, hardware RMA s etc.
" Manage operational network maintenance activities and implement changes
" Provide monitoring & fault management and remediation of alerts. Tuning & optimization of monitoring systems
" Assist with root cause analysis of incidents
" Assist with periodic network reviews and analysis
" Help with establishment of operational procedures & support documentation
" Review, track and update network operations policies, standards and documentation
" Assist with development of the network management platform adoption, configuration and tuning
" Complete Daily network checks and operational handover duties
" Participate in shift rotation coverage
" Jump on command Center bridge to troubleshoot the network issues.
" Review service now requests and follow change management cycle to complete the requirement.
What You'll Need:
" 4 7 years experience in IT infrastructure operations/support role
" Knowledge of network routing and switching technologies and routing protocols
" Experience with various Cisco equipment (routers, switches)
" Experience with Checkpoint, Cisco firewalls, load balancers and WAN accelerators is desirable
" Experience with F5 load balancer, Cisco NX OS, Cisco Client & Z scaler cloud.
" Knowledge in cloud computing network domain.
" Experience in scripting and programming skills (Python, Ansible, Terraform) is desirable
" Formal technical certification such as CCNA/CCNP and any cloud computing certification