Job Description: | Opcenter MES Support Lead Location: Fort Worth, TX. 4 days onsite. Required Technical Skills Camstar/Opcenter , MES, Cloud platform, .NET, Sql/Oracle(Database), ERP & Equipment Integration. OPC, IOT, PLC & SCADA, SQL, PowerBI, SQL Server Reporting Services (SSRS), IRIS / JIRA tool Must have Skills- Must have Techno-Functional knowledge and hands-on experience on Siemens Opcenter/ Camstar application. Manufacturing Execution System (MES) implementation and support experience for large global program using COTS Products like Opcenter/ Camstar. Integration of MES with Enterprise Resource Planning (ERP) tools such as SAP. Experienced on CAMSTAR Interoperability (CIO) / MOM module for equipment integration and ERP integration. Knowledge of Inbound and Outbound messaging Good understanding of SLA and Ticking system like IRIS. Experience in Business Technology Platform or any Cloud Platform. Working experience with other functions such as functional team, system admins to ensure service availability and prompt issue resolution for key business efforts. Must have experience of feasibility analysis to ensure recommended solutions meet the business requirements. Standardize the solution to ensure reusability and supportability Excellent leadership, Communication (Written and verbal) and interpersonal skills Ability to work with cross functional and cross-cultural teams successfully Understanding of PLC and SCADA systems and OPC connectivity Good knowledge of Hardware Network and Operating Systems Good to have Skills: PowerBI Reporting tool and SQL knowledge Good understanding of Medical Device/ Pharma manufacturing process Good understanding of ISA95, MESA standards etc. Roles and Responsibilities: Responsible for solving any issues related to Opcenter (Camstar) MES applications and related integrations. Ensures reactive and proactive management of IT problems and known errors Lead root cause analysis to ensure recommended solutions meet business requirements Work closely with users to troubleshoot issues, and research methods of improving business processes. Handling and providing solution at per defined SLA for P1, P2 or P3 tickets. Support the integration between MES, PLC/SCADA and other L1, L2 & L3 system Ability to communicate effectively with Client / Vendor to drive results. Run efficient DevOps for platforms, products, or systems ensuring availability and optimal performance for responsible service area Coordinates efforts of all problem analysis, including suppliers and external teams, to ensure timely resolution of problems. Active participation in Automations and Service Improvement programs Develop strong working relationships with cross-functional teams |