Title: Operational Risk Consultant
Location:
Charlotte, NC
Duration: 12 months
Benefits on offer for this contract position: Health Insurance, Life insurance, 401K and Voluntary Benefits
Summary:
Lead support functions or operations for multiple business groups and contribute to large scale strategic initiatives. Ensure efficiency, quality, cost effectiveness of solutions, and pipeline management relating to assigned operations. Research moderately complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of organizational strategy and Business Execution, and understanding of international business. Work independently to make recommendations for support function by providing support and leadership. Assist in the planning and execution of a variety of programs and initiatives that may include risk mitigation, efficiency, and customer experience. Collaborate and consult with team leaders in developing project plans, policies and procedures. Provide leadership in management of relationships and implementation of programs, services, and initiatives with cross functional business partners.
Responsibilities:
• Act as the key point of contact and Execution lead for COO, Operations Coverage Areas as it pertains to RCSA execution and related risk programs.
• Develop reporting, timelines and routines for all risk programs impacting COO and Operations Coverage areas.
• Lead or Delegate RCSA workshops and related efforts to collect and document business risk and controls.
• Ensure maintenance of the RCSA profile including regulations, risks, controls and other RCSA meta-data.
• Manage RCSA triggers, including the assessment of RCSA.
• Coordinate with business and support partners for creation of Self-Disclosed issues in Issues Management system of record.
• Ensure appropriate connectivity and integration with international risk management teams.
• Oversight of the inventory of business processes, internal testing, audit, regulatory engagements outputs and the integration with RCSA, as applicable.
• Coordinate timelines and preparations for Evidence Based Control Evaluation and QA engagements over the RCSA outputs.
• Establish a formal communication channel to broadcast risk program updates, risk profiles, policy updates and other key risk program information to the senior leaders of all coverage areas.
• Implement and oversee the LOB RCSA Affirmation process and related feeder/governance meetings
Qualifications:
• Knowledge and experience of Risk and Control Self-Assessment
• Hands on experience using Microsoft Excel and PowerPoint
• Prior experience in an operations role, with understanding of operations and operations technology.
• Prior experience in a business control, audit or compliance role with focus on control design and evaluation.
• Prior project management experience (preferred)
• Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
• Ability to organize and manage competing priorities
• Strong time management skills and experience delivering results in a fast-paced, deadline driven environment
• Experience with System Access Controls and Identity and Access Management risk programs (preferred)
• Strong understanding of Information Security, Information Technology, Conduct, Privacy, and Data Management. (preferred)
• Direct experience in operational risk reporting and escalation programs and Governance and Oversight Committees. (preferred)
• Strong understanding of Technology Controls and experience in building metrics scorecard/dashboard (preferred)
• Working knowledge of the Risk Management Framework (RMF) concepts and policies across risk types (regulatory, financial crimes, credit, operational, etc.) (Preferred)