Job Description :
The DECAL CAPS Client Contact Solution Project Manager will lead the transition of the current IVR system to a future state solution. This role involves project management activities including planning, resource coordination, and stakeholder communication. The position is remote, based in the Metro-Atlanta area, and requires a minimum of five years of project management experience, preferably with a PMP certification. The role is contracted until September 2025. Responsibilities:

Manage project plans, priorities, timelines, and deliverables

Coordinate resources and communicate progress

Lead project planning sessions

Oversee stakeholder communication and vendor relationships

             

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