Job Description :

Role: Dynamics CRM Functional Consultant
Location: Greensboro, NC (Hybrid)
Hire Type: Fulltime // Permanent

  • 10+ years of experience in IT
  • 6 - 8 years on Dynamics CRM (including Dynamics 365 CE Cloud, which is a must)
  • Must have demonstrable experience in Functional Consulting on Dynamics 365 CRM in the role of Functional Consultant / Business Analyst in at least two large, end-to-end large MSCRM implementations, that include complex functionality, more than one module of Dynamics 365 CRM (Sales / Service / Marketing / Field Service) multiple integrations and multi-geo rollouts
  • Must have thorough knowledge of and experience in implementing at least two modules of Dynamics 365 CRM, viz. Sales / Service / Field Service / Marketing
  • Excellent customer facing and documentation skills
  • Should have demonstrable experience in conducting customer facing requirements workshops, JAD sessions, capture and documentation of User stories, building product backlog, conducting functional fit-gap analysis, authoring BRD / FSD and getting them signed-off by customers
  • Must have some experience in modern workloads:
  • Power platform : specially Power Automate and Power BI, experience in Power Apps in preferred
  • Experience in Azure AI / Client, Azure IOT platform and Virtual Agent is high preferable
  • Experience in working in an Agile DevOps is a must


Client : Tanisha Systems

             

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