Hi,
Greetings from Canopy One Solutions!
Position: Ivanti Senior Developer
Location Remote
Type: Contract
Key Responsibilities
Support Ivanti suite with upgrades, troubleshooting, and workflow creation.
Maintain and improve the self-service portal.
Perform routine patching and maintenance.
Troubleshoot and resolve errors.
Assist in migrating the Ivanti system to the cloud.
Update self-service portal.
Develop dashboards.
Analyze and update ticketing system.
Provide training and documentation.
Ensure knowledge transfer to internal teams.
Qualification/Experience:
3+ years with IT Service Management (ITSM).
2+ years with Ivanti suite of products.
2+ years with Ivanti workflows.
5+ years in application development and software design.
5+ years in automating workflows and IT tasks.
5+ years with Ivanti or similar ticketing systems.
Experience in customizing IT workflows and ISM modules.
Skills:
Strong understanding of ITSM processes.
Proficiency in Ivanti systems.
Ability to troubleshoot and resolve issues.
Knowledge of workflow automation and customization.
Strong analytical and problem-solving skills.
Effective communication for training purposes.
Education:
Bachelor’s degree in computer science, IT, or related field (preferred).
Certifications: Relevant certifications in Ivanti or ITSM (e.g., ITIL) are advantageous