Robotics technology LLC
Duncanville, TX
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Job Description :


Key Responsibilities:

  • System Inspection and Audit:

    • Perform regular inspections and audits of Salesforce data, configurations, and customizations.
    • Identify and resolve data integrity issues, ensuring the accuracy of records and fields.
    • Review and troubleshoot issues with Salesforce reports, dashboards, and automation (e.g., workflows, process builder, and triggers).

  • System Optimization:

    • Analyze Salesforce processes and suggest improvements for efficiency, scalability, and user experience.
    • Implement and monitor system enhancements to optimize performance.
    • Collaborate with developers to create solutions for system issues or to enhance functionality.

  • Troubleshooting and Support:

    • Provide technical support and troubleshooting for Salesforce users.
    • Respond to incidents and system failures, ensuring quick resolution of any issues.
    • Assist in debugging issues related to custom development and third-party applications.

  • Testing and Quality Assurance:

    • Conduct testing on Salesforce updates, new features, and integrations before deployment.
    • Ensure that all system changes are thoroughly tested and meet business requirements.

  • Collaboration and Documentation:

    • Work with stakeholders to gather requirements and provide recommendations for improvements.
    • Document inspections, issues, and resolutions.
    • Provide training and support to users on Salesforce best practices.

      Skills and Attributes:

      • Detail-oriented with a strong focus on data integrity and accuracy.
      • Analytical mindset and problem-solving abilities.
      • Ability to work independently and in a collaborative team environment.
      • Knowledge of data migration and backup processes.
      • Familiarity with Salesforce best practices and security protocols.
        Equal Opportunity Employer 
        We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.
             

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