The ideal candidate will have a strong background in both project management and business analysis, capable of driving projects to successful completion and optimizing business operations. Candidate will act as a key liaison between stakeholders and project teams, ensuring that business objectives are met with effective and efficient solutions. Candidate will spend a significant amount of their time with stakeholders providing technical leadership to ensure that business requirements are being identified and met in a timely manner. Candidate must have the capacity to learn and support a wide range of system functionality. The candidate must also be articulate, passionate about helping users, and be an enthusiastic self-starter who is comfortable working in a fast-paced environment with minimal supervision. Individual must be a team player willing to do what is needed to get the job done
Essential Duties/ Job Responsibilities:
Accountable for analyzing present-state, developing alternative future-state approaches and facilitating implementation.
Lead and/or participate in requirements gathering and analysis sessions with clients to determine project requirements
Guides and facilitates stakeholders in defining and documenting project scope, objectives, requirements, and deliverables
Independently manages assigned projects to ensure outcomes match agreed upon customer expectations and outcomes.
Troubleshoots technical issues and collaboratively with technical teams to identify and implement solutions.
Coordinate with internal resources and other stakeholders for the flawless execution of projects.
Manages relationship with vendor/service-providers and drives them to meet their commitments
Exhibit excellent communication & interpersonal skills, and the ability to work and lead effectively in a team environment.
Master's new technologies and deliver quality products within short time frames.
Serve as the technical lead for assigned projects and tasks.
Work collaboratively with others (e.g. colleagues, stakeholders, vendors) to drive timely completion of IT projects.
Lead project team status meetings to ensure the project milestones are met and dependencies are tracked.
Conduct detailed analysis of business processes, systems, and workflows to identify areas for improvement and automation.
Perform post-implementation reviews to ensure goals were met and identify lessons learned.
Manage the full lifecycle of complex IT projects and/or programs from initiation to closure, ensuring successful delivery within budget, scope, and schedule constraints.
Monitor project progress and provide regular project status reports to stakeholders, including project health, risks, and issues.
Manage project risks and issues, identifying and mitigating potential roadblocks and providing solutions to ensure successful outcomes.
Manage project scope changes and ensure that they are documented, reviewed, and approved by stakeholders.
Create, manage, and maintain the project schedule, from initial creation throughout entire project life cycle.
Create and maintain all forms of project documentation and records.
Collaborate with internal teams and stakeholders to ensure project success.
Compile accurate and timely daily/weekly project status reports.
Ensure IT systems and workflows are well-documented for future reference.
Participate in QA and UAT planning and execution.
Ability to prioritize projects and address immediate technical needs as they arise.
Desired Education and Experience
Minimum of 5-7 years of experience in project management/business analysis or equivalent combination of education and experience.
Strong understanding of project management methodologies is required
Project management and coordination skills for leading and supporting multiple interdepartmental projects and initiatives
Capable of providing gap analysis and needs assessments to uncover business needs.
Experience building user stories and use cases
Strong experience leading, facilitating and motivating teams for small to medium IT projects required
Strong understanding and experience working with business units in achieving their goals required
Ability to identify business and information needs, uncovering areas for improvement, develop appropriate business solutions, while working closely with internal developers, business teams and/or vendors on developing and implementing solutions.
Ability to develop productive working relationships, communicate clearly, and collaborate with people across the organization; ability to manage projects to successful conclusion.
Demonstrable experience in managing vendor relations and partnerships within the project lifecycle.
Strong organizational, multi-tasking and time management skills required
Strong verbal, written and interpersonal skills across all levels of the organization required
Understanding of IT systems and processes, with the ability to communicate technical information to non-technical stakeholders.
Advanced troubleshooting, critical thinking, analytical problem-solving, writing, and communication skills.
Ability to prioritize competing projects in order to propose effective alternatives to resolve end user concerns.
Partners with the business to develop and transition plans, including ongoing success measures, to sustain the change.
Advanced knowledge of project management practices and methodologies.
Demonstrated ability to be flexible and adaptable to change, to move between projects easily and provide support/expertise where needed
Assist with quality assurance procedures to ensure that requirements were met, or that specified changes were correctly implemented.
Ability to assist in the development of comprehensive test cases at the application and multi-application levels. Assisting with end-user testing responsibilities.
Knowledge of different testing methods, test cases, test scripts, automated testing, and other aspects of testing
Proven ability to self-manage and complete deliverables.
Excellent time management, organization, and planning skills
Must be well organized and detail oriented.
Strong understanding of healthcare enterprise systems with the ability to understand and communicate from a business and technical perspective.
Previous Experience working with a COTS based provider - Highly Desired