Launch Your Career with Cook SystemsnnReady to elevate your career? Cook Systems, a certified veteran owned IT consulting firm, has been transforming businesses and careers since 1990. Whether you're aiming to work with a Fortune 500 company or a small business, we've got you covered.nnOur core values: integrity, investment, and innovation drive everything we do, ensuring you grow and succeed in a dynamic, supportive environment. We understand the importance of work life balance and personal growth. Our cutting edge IT consulting partners and FastTrack talent program are designed to help you excel.nnJoin our forward thinking team where excellence and creativity are valued every day. Check out what our associates have to say on Glassdoor. Ready to take your career to new heights? Cook Systems is where your journey to success begins!nn2 Submittals - In Person Interview nLocal Candidates Preferred. On-site work and on-call about one week per month.nequires experience Systems Administrator, creativity and multi-tasking to independently and collaboratively achieve department service and support objectives for the Transportation Operations Center.nnRotating on-call support required.nn- Responds to all levels of support requests from Tier 1 - 3.n- Provides exceptional customer service.n- Communicates effectively with teammates and customers of varying levels of technical expertise.n- Responds to all break/fix requests associated with end user resources.n- Configures and deploys new/replacement Linux(REDHAT) and Windows Operating Systems Servers.n- Configures and deploys new/replacement desktop/laptop computer equipment and peripherals.n- Maintains up-to-date project and architecture documentation.n- Maintains up-to-date inventory and maintenance records.n- Monitors system resources for server/service anomalies.n- Resolves connection issues between users and resources.n- Maintains detailed change history of changes.n- Supports team efforts to improve cybersecurity controls and defenses.n- Supports team efforts for threat hunting and mitigation.n- Manages time and resource constraints.nnThe System Administrator is responsible for effective provisioning, installation/configuration, operation, and maintenance of computer hardware and software and related infrastructure. This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to Commonwealth policies, standards, and guidelines. Responsibilities include systems administration engineering and provisioning, operations and support, maintenance and research and development to ensure continual innovation. Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements. Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. Perform regular security monitoring to identify any possible intrusions. Perform daily backup operations and regular file archival and purge as necessary. Create, change, and delete user accounts per request. Provide Tier III/other support per request from various constituencies. Investigate and troubleshoot issues. Diagnose and recover from hardware or software failures. Coordinate and communicate with impacted constituencies. Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary. Upgrade and configure system software that supports GIS infrastructure applications or Asset Management applications per project or operational needs. Maintain operational, configuration, or other procedures. Perform periodic performance reporting to support capacity planning. Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required.nConfigures and deploys new/replacement Linux(REDHAT) and Windows Operating Systems ServersnRequiredn5nYearsnDesktop/Laptop/Server HardwarenRequiredn5nYearsnExperience with Active Directory AdministrationnRequiredn5nYearsnVirtualization/VMWarenRequiredn5nYearsnBackup and RecoverynRequiredn5nYearsnHelp Desk SupportnRequiredn5nYearsnCustomer ServicenRequiredn5nYearsnCybersecuritynHighly desiredn3nYearsnGeneral Database (SQL)nDesiredn3nYearsnExperience with Video Management SystemsnDesiredn2nYearsnAudio-Video SupportnNice to haven2nYearsnMicrosoft Certification/ Related certificationsnNice to havennWhy Work with UsnnBenefitsnnAt Cook Systems, we don't just offer jobs we build futures. Our team is the heart of everything we do, and we're committed to supporting you with benefits that go beyond the basics. We want you to feel secure, valued, and empowered from the very beginning of your journey with us. When you join Cook Systems, here's what you can look forward to:nn Your Health, Your Way: Choose from two comprehensive medical plans through Blue Cross Blue Shield, complete with dental and vision coverage. With access to one of the nation's largest networks, you'll get the care you need for yourself and your family wherever life takes you.n Peace of Mind, Every Step of the Way: Protect what matters most with life, critical illness, and accident insurance through Unum. Because your loved ones deserve security no matter what the future holds.n Flexibility for Life's Needs: Save money and plan ahead with a Flexible Spending Account and Daycare FSA through Navia, helping you manage healthcare and dependent care expenses on your terms.n Bridging the Gaps: Unexpected costs? No problem. Our Health Gap Insurance through Sunlife helps ensure you're covered when it counts.n Your Future Starts Now: Dream big with our 401(k) retirement plan through The Standard. After just six months, you will be eligible to participate, because your future deserves a strong foundation.nnAt Cook Systems, you're not just another employee you're family. Here, your ideas matter, your contributions shine, and your career will thrive. Together, we innovate, grow, and celebrate success every step of the way. Are you ready to be part of something bigger? Let's build the future together at Cook Systems. Responsibilities: Respond to support requests from Tier 1-3.
Configure and deploy Linux and Windows servers.
Maintain project and architecture documentation.
Monitor system resources for anomalies.
Support cybersecurity controls and threat mitigation.
Create, change, and delete user accounts.
Diagnose and recover from hardware/software failures.