Wise Skulls
Burbank, CA
Post Resume to
View Contact Details &
Apply for Job
Job Description :
Title: Salesforce Business Analyst & Admin
Location: Cupertino, CA (Hybrid)
Duration: 6+ months
Implementation Partner: Infosys
End Client: To be disclosed
JD:
  • Strong knowledge of Consumer, Retail, Enterprise channel & End customer sales. Experience in Sales operations, partner management & enablement preferred. 
  • 5 + years of experience as a business analyst and admin role leading enterprise-scale CRM, PRM projects.
  • Deep understanding of Salesforce Platform functionality and best practices, with emphasis in Sales Cloud & Marketing Cloud
  • Strong experience in implementation; ability to determine whether requirements are configuration, customization, and/or integrations with external systems
  • Hands-on experience on configuration of platform features including user management, profiles, permission sets, role hierarchy, org-wide defaults, sharing rules, territories, custom objects, new page layouts, custom fields, formula fields, validations, workflows rules, email templates, process builder, flows, lightning pages, managed packages, etc.
  • Experience with the Salesforce AppExchange and a deep understanding of both this ecosystem as well as native Salesforce capabilities.
  • Experience with Agile / Scrum delivery models
  • Prior experience in SDLC project management and analysis including scoping / timeline management, documenting use cases, process flows/swim lane diagrams, requirements, user acceptance testing, change management, etc. 
  • Working knowledge of process documentation & project management software
  • Experience working with large-scale, complex datasets and using salesforce data tools.
  • Superior ability to design and implement dashboards on Einstein Analytics/ Tableau CRM preferred and reports to deliver business insight
  • Keen understanding of system security and controls
Education
  • BS or equivalent degree in Business management, Computer Science, Engineering or related discipline required. MBA degree preferred. 
Salesforce certifications:
  • Salesforce Administrator Certification (required)
  • Agile SCRUM Master certification (preferred)
  • Salesforce Sales Cloud Consultant Certification (preferred)
  • Salesforce Marketing Cloud Consultant (required)
             

Similar Jobs you may be interested in ..