Hi Team,
Please find the below requirement,
ROLE: SAP IS-U Functional/IDEX
LOCATION: Remote
Job Description:
Job Description/ Responsibilities
SAP Functional /configurator who can help design, configure, maintain, enhance and develop SAP applications primarily in SAP ISU/CCS and CRM module supporting key back-office processes for the utility industry.
Call Center support Acquisition and retention FICA, account determination, Billing, invoicing, device management, bill print, account maintenance, payments, collections, electric or gas market transactions (consumption, invoices, payments, account changes) and intercompany data exchange (IDE and IDEX). Experience in Georgia (USA) Market transaction is required, and Texas Market transaction and Northeast knowledge is an added advantage.
Strong understanding of electricity and gas utilities and retail industry as well as the meter-to-cash processes required.
What are the top 3 skills required for this role?
1. Must Have: SAP-ISU- Georgia, USA Gas / Electric retail market transaction experience and SAP IDEX configuration
2. Understand requirements related to Retail business.
3.SAP CRM
Additional Information:
Support SAP functional team for test data identification
Execute and support projects system testing, end to end testing and user acceptance testing.
In-depth working experience as analyst, functional or techno-functional skillset with exposure in deregulated or regulated electricity markets in US.
Maintain and support processes, applications, standard application programs providing business functions, such as online screens, batch reports, creation of applications interface files, and basic WEB knowledge.
Determine detailed system requirements based on business requirements provided by the Operations groups.
Configure and test ECC/IUT modifications to support new system development, enhancements, and production support modifications.
Provide functional specifications to the ABAP personnel for customized modifications that cannot be delivered through ECC/CRM configuration.
Test ABAP program changes.
Provide subject matter expertise for the impact assessment and testing of SAP AOPs (Add on Packs) and SAP Release upgrades.
Develop string test scripts in order to test a group of related functionalities.
Support the development and execution of Enterprise Test scripts.
Investigate problems reported by the end-users to the Help Desk, resolve production incidents and handle on-call pager if required.
Help with SAP application day to day production support and related to system issues that arise in the daily operations of the system.
Provide subject matter expertise to the operations groups in order to assist with problem solving and as a resource for training development.
Interface with operations team and business teams to realize requirements, existing business processes, resolve issues and determine cost estimates.
Years of Experience
8 + years of work experience with utility industry
A minimum of 4 + years of experience with SAP-ISU IDEX functions and processes