Job Description :

Location: Philadelphia. (In-Person)

The candidate needs to provide their picture as we need to put it in the template shared.

Technology and Process Skills

Technology

Vertex, SAP S4 HANA, FIORI, ServiceNow

Primary Process / Technical Skills

Indirect Tax

Secondary Business Process

Compliance Reporting, Procurement, Billing, Stock Transfers

Responsibilities

Investigate and resolve system issues: Work with business users to gather requirements, create change plans, and define test plans for system fixes and enhancements.

System configuration: Implement approved changes, write functional specifications, coordinate with developers, and perform testing.

User acceptance testing: Ensure business users test and approve changes before implementing them in production without disrupting existing functionality.

Validate changes: Confirm that system changes meet business requirements and that new processes work effectively.

Documentation: Maintain documentation for system changes, including configuration, process design, business procedures, and training materials.

Monitoring: Perform activities like IDoc and batch job monitoring to ensure systems and interfaces function properly.

Collaboration and validation: Work with the technical team to validate system upgrades, updates, and refreshes on schedule.

Knowledge transfer: Ensure readiness to support new solutions and functionalities through scheduled knowledge transfer activities.

Task completion: Complete assignments accurately and on time, following approved procedures. Provide accurate plans and schedule work accordingly, provide status updates, identify potential issues, and ensure task completion.

             

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