Senior Quality Assurance Analyst

Job Description:

Job Title: Senior Quality Assurance Analyst
Location: Miami, Florida (Hybrid)

Responsibilities:

• Provide day-to-day production support for SAP FICO/R2R modules.
• Monitor the ticketing system for new SAP FICO/R2R-related tickets, ensuring timely resolution.
• Serve in a team leader capacity with large-scale platform testing (SAP, Ariba, Vertex, Black Knight, etc.)
• Lead the implementation, build-out, or expansion of automated testing tools
• Coordinate and schedule testing programs with project and program teams
• Reporting testing outcomes to project stakeholders
• Coordinating the work of 3rd party Quality Assurance teams
• Perform quality and testing audits across the various IT functions to ensure quality and testing standards, procedures and methodologies are being followed properly and consistently
• Identify, recommend, and implement process improvement opportunities for quality assurance programs
• Review 3rd party testing programs to ensure quality and compliance standards with practices
• Understand various programming languages (ABAP, Java, C#, Perl, Python, etc.) and deployment tools such as Turnover, QGM/Solution Manager, as well as devOps and CI/CD practices
• Identify test data requirements and work with other teams as needed to create and maintain test data
• Execute tests, both manual and automated, including documentation of test results and defects, and assist in defect troubleshooting and resolution
• Assist in the implementation and maintenance of software testing tools
• Create, run, and maintain reports to measure and track testing metrics
• Update problem tickets to keep users informed of ticket resolution progress.
• Participate in client requirements gathering sessions as required.
• Offer SAP best practice solutions to meet user needs.
• Contribute to the preparation of SAP FICO/R2R test cases and execution of testing cycles with business stakeholders.
• Lead tracking and monitoring of production support issues, enhancement deadlines, and escalations pertaining to SAP FICO/R2R solutions.
• Update status to appropriate leadership.
• Utilize the Tosca automation tool and HP ALM.

Requirements:

• 5+ years of working experience in Testing and solution design, development, implementation & support of SAP (S/4 HANA) – FICO & R2R module.
• SAP upgrade experience is a plus (especially from ECC to S/4 HANA)
• Experience with S/4 Hana is highly desirable.
• Knowledge of MM Module Components: Vendor Master, Material Master, Purchasing, Material Requirement Planning, Inventory Management, Warehouse Management.
• Cross-functional (SD, HCM, VISTEX, PP & EWM) knowledge.
• Must have at least 3 full life cycle experiences in SAP FICO/R2R, implementation, global template, and production support environment.
• Implementation level understanding of SAP FICO/R2R RFCs, BAPIs, BADIs, BDCs, user exits, and enhancement points.
• Experience with Simple finance and central finance is a huge plus.
• SAP Programming Knowledge (ABAP, EDI, Output / Printing, debugging) is preferred.
• Proficiency and IT knowledge across multiple platforms.
• Strong problem-solving and analytical skills.
• Able to understand business requirements, custom reports, interfaces, conversions, enhancements, forms, and workflow (RICEFW) objects
• Experience with ServiceNow is a plus