Galaxy i Technologies, Inc
Scottsdale, AZ
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Job Description :

Job Description

ServiceNow ITSM and ITOM with QE

Location- Austin/ Sunnyvale/ Cupertino

W2 Contract Only

JD-

  1. ServiceNow Knowledge:
    • The resource should have a strong grasp of the ServiceNow platform, including modules like ITSM and ITOM, with experience in navigating and testing customer-specific implementations.
  2. Automation Testing:
    • Proficiency in test automation tools like Selenium or ServiceNow's ATF is essential for this role.
  3. Manual Testing:
    • Manual testing skills are needed for functional, integration, and user acceptance testing, especially for scenarios that cannot be automated.
  4. Scripting and Coding:
    • The candidate should have hands-on experience with JavaScript for custom workflows and test scripting.
  5. API Testing:
    • The resource needs to be proficient in testing REST/SOAP APIs to ensure seamless ServiceNow integrations.
  6. CI/CD & DevOps:
    • Familiarity with Agile and CI/CD tools like Jenkins or Jira is important to align with development cycles.
  7. Problem-Solving & Communication:
    • Strong analytical and communication skills are required to diagnose issues, document defects, and collaborate with developers and stakeholders.

Job Requirements:

  1. Test Strategy & Execution:
    • The candidate will be responsible for developing and executing test strategies for ServiceNow applications, covering functional, regression, and integration testing.
  2. Automation Implementation:
    • Setting up or maintaining test automation frameworks to optimize testing efforts is a key responsibility.
  3. End-to-End Testing:
    • The resource will conduct thorough testing from development to production, ensuring functionality, security, and performance.
  4. Team Collaboration:
    • Close collaboration with technical and business teams to align ServiceNow solutions with customer requirements is critical.
  5. Reporting and Documentation:
    • The candidate will document test cases, results, and defects, and report findings to stakeholders.
  6. Compliance & Security:
    • Ensuring the ServiceNow platform complies with industry-specific security and regulatory requirements is a key part of the role.

Note: If Interested to pursue, reach out at kirti at galaxy i tech dot com / six zero two two four Seven Seven eight one nine

             

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