DMS Vision, Inc.
Frisco, TX
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Job Description :

Position: ServiceNow Developer

Location: On-site in NYC near Times Square (Local candidates only)

Duration: 6+ Months

Job Description :

Responsibilities:

  • Analyzes, prioritizes, triages and resolves ServiceNow Support tickets and
  • requests
  • Designs and develops solutions for Service Catalog Items, general features,
  • enhancements, bug fixes and module implementations
  • Leads agile sprint defined development tasks to support release cycles
  • Creates, handles, and executes quality assurance test plans for development
  • work and platform upgrades
  • Maintains and updates the Automated Test Framework to support system
  • updates and release testing
  • Provides general technical support to and educates / trains ServiceNow users
  • Builds and maintains training materials and support guidelines
  • Identifies process and system deficiencies and collaborates with ServiceNow
  • developers on the recommended solution and improvement plans
  • Identifies and reduces repetitive tasks through automation and training of Global Support team

Qualifications:

  • 5+ years developing in ServiceNow
  • Proven success developing within the ServiceNow application and customization
  • using client scripts, Business Rules, UI policies etc.
  • Solid grasp of ServiceNow core architecture, especially modules such as: Service Catalog, Change/Incident/Problem Management, CMDB, Knowledge
  • Management, & Automated Test Framework
  • Ability to build, administer and run Workflow Configuration
  • Experience in requirements gathering and analysis, solution design, development task management, quality assurance and release methodologies
  • Understanding of Web technologies like HTML, CSS, XML, JavaScript, REST API
             

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