Title: ServiceNow CSM Developer
Location: Tampa, FL, Hybrid 2 days/week
Fulltime
ServiceNow Developer – CSM
• Overall 6+ years of experience in ServiceNow Development and Min 3 years’ experience in ServiceNow CSM application
• Must have hands on standard CSM process implementation
• ServiceNow in depth Process knowledge (CSM Process, integrations etc.)
• Experience in ServiceNow Integrations with 3rd party tools using (web services, SOAP, email, MID, etc.…)
• Good understanding on Proactive customer service operations, Predictive Intelligence, PA, VA & Continual Improvement Management
- This role is not eligible for Visa Sponsorship