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ServiceNow HRSD Knowledge Manager
Miami, FL
Miami
FL
33299
Date
: Jul-12-24
2024-07-12
2025-07-12
ServiceNow HRSD Knowledge Manager
Miami, FL
Jul-12-24
Work Authorization
US Citizen
GC
H1B
EAD (OPT/CPT/GC/H4)
Preferred Employment
Corp-Corp
W2-Permanent
W2-Contract
1099-Contract
Contract to Hire
Job Details
Experience
:
Architect
Rate/Salary ($)
:
70
Duration
:
8 Months
Sp. Area
:
Cloud, Salesforce, SaaS
Sp. Skills
:
ServiceNow
Consulting / Contract
CONTRACTOR
Certification Preferred
Required Skills
:
ServiceNow, Go
Preferred Skills
:
HRSD
Domain
:
Work Authorization
US Citizen
GC
EAD (OPT/CPT/GC/H4)
H1B
Preferred Employment
Corp-Corp
W2-Permanent
W2-Contract
1099-Contract
Contract to Hire
Job Details
Experience
:
Architect
Rate/Salary ($)
:
70
Duration
:
8 Months
Sp. Area
:
Cloud, Salesforce, SaaS
Sp. Skills
:
ServiceNow
Consulting / Contract
CONTRACTOR
Certification Preferred
Required Skills
:
ServiceNow, Go
Preferred Skills
:
HRSD
Domain
:
VIZON INC
Northville, MI
Post Resume to
View Contact Details &
Apply for Job
Job Description
:
Job Description -
ServiceNow HRSD Knowledge Manager
Miami, FL Client DOmain : Real Estate Company
ServiceNow HRSD Knowledge Manager for an initial 8-month contract. Working in a hybrid model onsite three days/week (preferred) or remotely (eastern time zone hours), the Knowledge Manager will serve as a member of the Core Team in the client’s new implementation of ServiceNow’s HRSD module. In this role, the team member will:
Have wing-to-wing responsibility for the accuracy and completeness of the knowledge bases included in the implementation phases
Dive into the client’s current knowledge assets and framework to create the strategy and actions necessary to ensure the fullness of information and success of the knowledge implementation
Work with the team to develop a phased self-service approach for each project phase to ensure delivery
Work with the system implementer to determine taxonomy and go-forward knowledge organization approach?
Drive cross functional resources to align to strategy and then to gather, organize, consolidate, author, revise and standardize content so that it may be leveraged to the platform to drive amazing self-service
Create the go-forward operational content governance approach to ensure proper management post phase information including cross functional team structure as well as review and maintenance requirements and activities ensuring accuracy and relevance
Required Skills
5+ years’ experience with ServiceNow HRSD modules
ServiceNow HRSD certifications are a major plus
Deep understanding of Knowledge Management best practices
Change Management expertise
Strong communication, documentation, and collaboration skills
Bachelor’s degree
Client :
Real Estate Company
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