Job Description :
Job Description

Must Have Experience

  • Experienced in implementation of ITOM solutions using industry best practices.

  • Hands-on development includes creation, configuration and customization of patterns, Discovery Schedules, probe, sensors and Event rules.

  • Integrate ServiceNow ITOM modules with a variety of enterprise monitoring tools, automation of alerts, application management tools using OOB plugins and API methods.

  • Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases.

  • 3rd party software integrations with ServiceNow

  • Design and modify ServiceNow forms, workflows, scripts, transform maps, service maps, web services, inbound email actions, SLAs and more.

  • MID Server management experience

  • Experience in multiple ServiceNow implementations

             

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