Title : ServiceNow Lead/Architect
Location : Remote
Duration :Contract
Must Have : CMDB & CSDM using ServiceNow
Job Description
Lead the design, implementation, and management of the CMDB & CSDM using ServiceNow
Collaborate with stakeholders, manage, and mentor the team, providing guidance and support to ensure successful CSDM implementation.
Oversee the integration of CSDM with other systems and interfaces, ensuring seamless operation and data consistency.
Act as the primary point of contact for all CSDM-related inquiries, providing expert advice and solutions to stakeholders.
Develop and maintain comprehensive documentation for CSDM processes, configurations, and interfaces.
Qualifications:
Proven experience in developing and executing CSDM in a large multi-system environment.
Strong expertise in ServiceNow platform, particularly in relation to CSDM, Service & Application Portfolio Management, and CMDB.
Excellent leadership and team management skills.
Ability to effectively communicate complex technical concepts to non-technical stakeholders.
Experience in managing interfaces and integrations with ServiceNow.
Excellent organizational and project management skills.