Role: ServiceNow Project Manager - Catalogue
Location: Remote
Duration: Contract
Work Authorization: US Citizens, GC, GC-EAD, H4-EAD, L2S,H1B
Preferred Employment: Contract
Job Description:
Collaborating with stakeholders to assess project requirements, review strategies, Drive decision, implementation, and governance.
Managing several key/strategic projects at any given point in time preferably for ITSM
Stakeholder Management (internal/ client) up to the Director/ VP career stage while ensuring high levels of client satisfaction.
Handling commercial acumen i.e. Estimation, Budgeting, Earned Value Analysis, Maintaining GM & OI
Maintaining strong business communication, presentation, and conflict management
Maintaining and delivering quality metrics, burn down charts, progress, and status reporting at Portfolio Level
Managing relationships & status reporting within the organization, with clients & applicable third parties
Managing internal and external dependencies for the projects
Create and track a plan to deliver the program goals, including the technical implementation plan.
Manage dependencies across platform and technology teams to deliver transparency and visibility for key deliverables.
Scope (requirements)/ backlog management, quality management and risks and issues management
Create & manage end-to-end program plans.
Accountable for end-to-end delivery of overall project
Accountable & lead to deliver agreed solutions with agreed quality.