Job Description :
Job Description

Must Have Experience

  • Solutioning and Design the ITAM solution using industry best practices.

  • Work independently to architect, design, develop the Service Asset & Configuration Management.

  • Design ServiceNow CMDB solutions that maintain CMDB integrity and effectively support other ITSM processes.

  • Design, implement and manage asset, vulnerability, and Discovery integrations with other systems.

  • Hands-on with implementing CMDB, CSDM, SAM, Svc Catalogs in ServiceNow

  • Understand best practices and determine optimized procedures for updating CI data including the use of automated processes, discovery tools/integrations with other data sources.

  • Good understanding of developing plan, design execution, deployment of ServiceNow Discovery

  • In-depth knowledge of data modeling.

  • Experience in integrations of Discovery with the Servicenow CMDB.

  • Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases.

  • 3rd party software integrations with ServiceNow

  • Experience in multiple ServiceNow implementations

Good to have Experience

  • Worked on CSM, ITAM, ITOM

  • Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features.

Professional

  • 5+ years of experience with ServiceNow required

  • 8+ years of experience with IT Industry required

 

Academics

  • Certified System Admin

  • CIS-ITSM, CIS-Discovery, CIS HAM

  • ITIL4 Foundations certification is preferred.

  • Bachelor’s degree or equivalent combination of education and experience.

             

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