Remote - Sr. Business Analyst Team

Job Description:
Indium is seeking a skilled Sr. Business Analyst with a strong background in healthcare
insurance and contribution accounting. This role involves hands-on consulting to assess,
strategize, and implement standardized practices that align with the clients business goals and
regulatory requirements. We are seeking a passionate, results-oriented candidate who excels in
client interactions, and can collaborate effectively stakeholders to analyze, define and manage
requirements for client or product. This person must possess a blend of business and technical
savvy; strong communication skills to collaborate across internal and external stakeholders.
Experience working in onshore-offshore delivery model, managing a small team of offshore
resources is a must.
Key Responsibilities:
Requirements Gathering & Analysis: Collaborate with stakeholders, including business
units, technical teams, and clients, to gather and document detailed business requirements
for health insurance systems, applications, and processes.
Business Process Modeling: Analyze current business processes and propose process
improvements to optimize efficiency, reduce costs, and enhance service delivery within
the health insurance domain.
Solution Design & Implementation: Work closely with technical teams to translate
business requirements into functional specifications, user stories, and system designs,
ensuring alignment with industry standards and regulatory compliance.
Testing & Quality Assurance: Support the testing process by ensuring business
requirements are correctly implemented, validating system functionality, and conducting
user acceptance testing (UAT).
Training & Support: Provide training to team, prepare workflows, and process changes.
Support the client through post-implementation phases.
Stakeholder Engagement: Serve as the primary point of contact between the client and
development teams to ensure all requirements are fully understood and addressed in
system designs and solutions.
Continuous Improvement: Identify opportunities for process and system improvements
within the organization and recommend actionable solutions for better health insurance
service delivery.
Onshore-Offshore Model Collaboration: Work effectively with both onshore and
offshore teams to manage project delivery, ensuring seamless communication,
coordination, and alignment across time zones to meet project milestones and deadlines.
Required Skills and Qualifications:
Experience: 12-15 years of experience as a Business Analyst in the health insurance
systems and billing/payment systems.
Technical Skills: Proficiency in business analysis tools (e.g., SQL/similar programming
language, Microsoft Office Suite, Data Import/Export tools).