NECS
Branford, CT
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Job Description :

Technical Document Writer (Full-time)

 

About the Position

NECS, Inc. is looking for an experienced Technical Document Writer to join our team to aid in the production of high-quality documentation that contributes to the overall success of our suite of products. Additionally, the position will maintain the documents for our company and clients, change and update records to meet company needs, and keep a well-maintained database of the documents to track the different versions of reports that are created.

 

Duties & Responsibilities

  • Work with internal technology development teams to obtain an in-depth understanding of the product and the documentation requirements

  • Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience including technical documents, reference manuals, and product manuals

  • Create tutorials to help end-users use a variety of applications

  • Writing easy-to-understand user interface text and developer guides

  • Create and maintain the information architecture

  • Change and update records to meet company needs and product changes

  • Keep a database of the documents to track the different versions of reports that are created

Skills & Requirements

  • Proven working experience in technical writing of software documentation

  • Ability to deliver high quality documentation paying attention to detail

  • Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures

  • Excellent written skills in English

  • Strong working knowledge of Microsoft Office

  • Basic familiarity with the SDLC and software development

  • Bachelor’s degree in Computer Science, Engineering, or equivalent preferred

  • Excellent communication and interpersonal skills

  • Assumes a flexible, dynamic, and proactive approach to all assigned tasks

  • Ability to work with others across various professions

  • Maintains an unwavering positive attitude and energy

  • Must be a self-starter, critical-thinker, solution-seeker, and problem-solver

Compensation and Benefits

  • Salary range is $60,000-$70,000 a year based on experience

  • Health and Vision Insurance 

  • PTO

  • Professional Development Assistance

 

About NECS

Founded in 1987, NECS is driven by its mission to produce top quality software for food service distributors. A true visionary, NECS President Chris Anatra possessed the foresight to recognize the then emerging technology market was severely lacking in specialized software to address the needs of wholesale food distributors and full line distributors. Over the years, the NECS software evolved into entrée, a comprehensive Windows application with more than 3 million lines of programming source code. To date, more than 2,000 wholesale food distributors have decided that the NECS entrée system is the best product to meet their demanding needs. 

 

Company Culture

Focused on the world of fast-paced food distribution, NECS operates in the realm of high-value ERP software. We work to solve real problems instead of creating arbitrary “solutions” – ensuring the client is the hero, and we act as their guide to success. 

 

NECS stays connected to our customer-centric values by maintaining a tight-knit, collaborative team even as we grow. Our fun, ‘work-hard, play-hard’ company environment encourages employees to share their best ideas and complete their most innovative work – whether at home or in the office. 

 

We are the lead distribution software company in the world, due to our streamlined hiring process that recruits top talent. Our NECS team is committed to developing affordable software of such notable quality that our customers feel like they’re stealing it from us.