We are seeking a full-time contractor or employee for a Technical Training Specialist role.
Responsible for designing, delivering, and evaluating technical training programs for software solutions and desktop support processes. Develops instructional materials, including course outlines, guides, and multimedia content. Delivers both in-person and web-based training, while also supporting curriculum development, revision, and accessibility compliance. Collaborates with teams to assess training needs, organize content, and assist with formatting and documentation. Maintains up-to-date knowledge of training methods and technologies, researches vendors and tools, and ensures alignment with business goals and regulatory requirements. Also provides support in reporting, testing, and continuous improvement of instructional techniques.
Required Skills:
- Experience as a training instructor or in a related field
- Experience in training methods and technologies
- Experience in curriculum development and instructional design
Preferred Skills:
- Bachelor's degree in Education or related field
- Experience with instructional design and training materials of Information Technology applications or systems
- Strong presentation and facilitation skills
- Excellent written communication abilities