Biz3Tech Corporation
Bothell, WA
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Job Description :

Title: Technical Writer [BizID#6879]

Location: Oklahoma City, OK / Kansas City, KS (onsite)

Experience: 8 - 10 years

Job Description:

Responsibilities:

  • Develop and deliver comprehensive training programs on Jira and the Tempo plugin for various teams, including project managers, developers, and support staff.
  • Create engaging training materials, including presentations, manuals, and online resources.
  • Conduct hands-on training sessions, workshops, and webinars to ensure effective learning and application of Jira.
  • Customize training content to meet the specific needs of different departments and teams.
  • Provide ongoing support and coaching to trainees to ensure they can effectively use Jira in their daily tasks.
  • Collaborate with other trainers and subject matter experts to enhance overall training offerings.
  • Evaluate the effectiveness of training programs through feedback and performance metrics and make necessary adjustments.

Qualifications:

  • Proven experience as a Technical Trainer or similar role, with a focus on Jira.
  • In-depth knowledge of Jira, including configuration, customization, and best practices.
  • Excellent presentation and communication skills.
  • Ability to explain complex technical concepts in a clear and understandable manner.
  • Strong organizational and time-management skills.
  • Experience with e-learning platforms and tools is a plus.
             

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