| Education / Qualification | Bachelor s Degree or higher in Information Systems, Computer Science, or equivalent experience. |
| Primary Skills (Must have) | - Proven experience with the Microsoft 365 ecosystem, including Exchange Online, SharePoint Online, OneDrive for Business, Teams, and the Power Platform. - Experience integrating third-party tools or services with Microsoft 365 - Familiarity with other Microsoft Cloud services like Azure and its dependent services for M365 - Provide best-practice recommendations for adopting and optimizing the M365 suite of tools (e.g., Teams, SharePoint, Exchange Online, OneDrive, Power Platform). - Experience in remediating other third party form solutions to M365 ecosystem. (Experience preferably on SmartSheets remediation, but if not then k2, nintex forms and other form solutions also would do) |
| Secondary skills (Good to have) | - Development experience on Power Platform - Understanding of M365 security and compliance features, including Azure Active Directory, Conditional Access, and Identity Management. |
| Soft skills/other skills (If any) | - Strong customer service & customer facing skills - Excellent verbal and written communication skills - Strong interpersonal skills - Excellent multitasking skills - Strong organizational skills - Ability to lead and motivate others - Strong analytical skills - Ability to work well in a team environment - Be proactive and take strategic decisions and suggest best practices |