Title: Program Director

Title: Program Director
Work Location: Remote and On-site Brooklyn,  New York
Target Rate: 65/hr
Visa: No Visa or w-2 requirements. C2C is fine.
SCOPE OF SERVICES:

• Work directly with the Systems Integrator to implement the strategic vision for the Legacy Replacement Program, focusing on clear business outcomes and ensuring alignment with organizational goals and stakeholder expectations
• Engage with the LRP Sponsor on all matters impacting the project including scope, budget, risk and resource management.
• Work with the Systems Integrator as the Agency’s primary Lead in the planning, execution, monitoring, and closure of all program activities, ensuring adherence to timelines, budgets, and quality standards.
• Interact with and provides direct instructions to EPMO staff supporting LRP to ensure alignment with all planning and execution activities in a manner that inspires and guides the team, cultivating a collaborative and high-performing environment where skill gaps within the team are addressed by promoting training and development opportunities.
• Uphold critical paths to achieve program goals and interacts with Agency’s QA Vendor to ensure alignment with tasks and duration.
• Ensure the Program governance structures for oversight, feedback, and decision-making is effective by:
  - Chairs the LRP Steering Committee
  - Define the roles and responsibilities of governance bodies, including Steering
  - Committees, advisory boards, and/or working groups.
  - Create a decision-making structure that promotes accountability and oversight

• Resolve conflicts or challenges that arise throughout Program execution.
• Oversee project risk and issues and works with the team to address risks, including technical challenges, data migration issues, and organizational change.
• Serve as the main point of contact for stakeholders, providing updates and collecting feedback.
• Regularly reports on program status, risks, and issues to key stakeholders, executive leadership including Agency’s Board of Trustees.
• Promote a culture of ongoing improvement by assessing program outcomes, capturing lessons learned, and applying lessons forward
• Manage vendor relationships to ensure quality deliverables and compliance with project scope and timelines.
• Collaborate with Programs Leads to develop and execute organizational change management strategies to support user adoption of new systems and processes as well as Agency’s operational transition.

MANDATORY SKILLS/EXPERIENCE

• Bachelor or master’s degree in business administration, Information Technology, Project Management or a related field is preferred
• PgMP Certified or Certified Project Manager
• At least 5 years of prior experience with a large-scale legacy replacement project(s) involving multiple third-party vendors and large data conversion
• At least 10 years of proven software implementation experience as a senior program or project management leader
• Prior experience interfacing with executives including delivering presentations
• Strong leadership and interpersonal skills, with the ability to manage/engage key stakeholders and cross-functional teams
• Strong communication skills, both written and verbal, with the ability to convey complex information clearly to different audience

DESIRABLE SKILLS/EXPERIENCE:

• Experience with Organizational change management methodologies and tools is desirable
• Ability to establish goals and set clear expectations, prioritize activities and follow through to completion
• Detail-oriented and self-motivated to drive self and team to align and achieve stated goals.
• Excellent organizational skills for the management of tasks of varying complexities, stages, and deadlines
• Ability to work independently and in team-based environment
• Strong meeting/workshop facilitation skills
• Experience with software development life cycle and application release management required