Implementation Partner: TCS
Location: Plano, TX (Day One Onsite)
Job Description/Skills: ServiceNow Admin
Minimum 5+ years of ServiceNow technical experience
Minimum of 7+ years of technology administration
Ability to support operations of large ServiceNow implementation
Cursory knowledge of multiple applications on the platform
Ability to script
Ability to troubleshoot issues and work with multiple development teams to provide a fix
Ability to write knowledge articles and identify items that can be shifted to the Service Desk for support
Ability to maintain foundational data sources (Users, CIs, Locations, etc.)
Understanding and strong adherence to change and release policy and best practices
Assist in designing governance and administration standards for many product teams
Experience Required:
1. Experience in scripting
2. Experience in configuration
3. Experience with integrations
4. Proficiency with the Application Development Lifecycle
5. Excellent communications skills required