As the Program Coordinator, you will be responsible for assisting with the day-to-day program needs of the Vital Records Data Quality team. The purpose of this position requires the candidate to be focused on data-driven policy to determine appropriate evidence-based activities directly related to birth, death, and fetal death. This position requires professionalism, confidentiality, and tact when dealing with our internal and external stakeholders.
Essential Duties/Responsibilities:
- Outreach to our data providers to resolve outstanding records or data quality issues.
- Analyze data, error reports, and other validity-related issues.
Research and compile information on specific aspects of the program such as procedures, needs and policies
- Ensures that queries, data analysis, and other daily functions are performed
- Answer basic customer questions about data quality policies and procedures.
- Receives correspondence, determines appropriate action, and composes replies
Establish, organize, and maintain current and historical files related to the program.
- Collect information to help in the preparation of program reports
- Schedule, prepare, and disseminate all program-related training materials and resources to our Local Health Departments.
The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee and may change or be reassigned at any time.
Job Requirements:
2 years of experience in program coordination.
General knowledge of the program area.
Working knowledge of applicable legislation, guidelines, agency policy, and professional standards and practices.
Extensive attention to detail.
Ability to research and compile specific topics related to the program area.
Ability to communicate orally and in writing.
Ability to work under deadline.
Ability to operate effectively in a group decision-making process.
Tact in dealing with other agency personnel and the public.
Working Conditions:
This role performs work in a standard office environment.
| Skill | Required / Desired | Amount | of Experience |
| Strong Microsoft Excel Experience, including preparing spreadsheets, reports, Pivot tables. | Required | 3 | Years |
| Prior experience working with statistics/data including formulating reports utilizing the data. | Required | 3 | Years |
| Prior experience keeping meeting minutes/notes. | Required | 1 | Years |
| Prior exp. working w/budget allocations and purchasing teams. | Required | 1 | Years |
| Prior customer service experience | Required | 5 | Years |
| Strong data entry experience | Required | 5 | Years |
| Experience with Microsoft Office. Outlook, Word, Excel, Teams | Required | | |
| Ability to communicate effective and professional, both verbally and in writing, to multi-professional agencies. | Required | | |
| Associates Degree | Nice to have | | |
| Ability to think critically and problem solve | Required | | |