Maayu
Memphis, TN
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Job Description :
Launch Your Career with Cook SystemsnnReady to elevate your career? Cook Systems, a certified veteran owned IT consulting firm, has been transforming businesses and careers since 1990. Whether you're aiming to work with a Fortune 500 company or a small business, we've got you covered.nnOur core values: integrity, investment, and innovation drive everything we do, ensuring you grow and succeed in a dynamic, supportive environment. We understand the importance of work life balance and personal growth. Our cutting edge IT consulting partners and FastTrack talent program are designed to help you excel.nnJoin our forward thinking team where excellence and creativity are valued every day. Check out what our associates have to say on Glassdoor. Ready to take your career to new heights? Cook Systems is where your journey to success begins!nn2 Submittals - Hybrid - Candidate is required to live in Marion County, IN. Where does your candidate currently reside (City & State)?tnIf selected for engagement, your candidate?s hourly Pay Rate must be $27.00/hour.nOn occasion candidate may be required to help at a vaccination clinic that runs after hours or on weekends. Does candidate accept this requirement?nCandidate will be required to travel an average of 3 days/week, mostly within Marion County, but occasionally to other parts of the state, as well as to the Indianapolis office for meetings and pick up supplies. Travel is reimbursed at the currently approved mileage rate. nThis primarily remote position serves as the primary immunization program liaison for Vaccines for Children (VFC) enrolled offices located in Marion Count, Indiana. The incumbent will oversee a suite of onsite visits focused on program compliance.nThe Immunization Division is one of six divisions within the Public Health Protection and Laboratory Services Commission of the Indiana State Department of Health (ISDH). The ISDH Immunization Division is one of 61 states and US territories funded through a cooperative agreement with the Centers for Disease Control and Prevention (CDC) to develop, implement, assess, and promote immunization-related activities with the goal of achieving and sustaining high immunization coverage, reducing vaccination disparities, and decreasing the incidence of vaccine preventable diseases. The ISDH Immunization Division is committed to the prevention of disease, disability, and death among Hoosiers across the lifespan through a collaborative approach to improve vaccination coverage and access to vaccines.nn nnThe Immunization Division is organized into four teams consisting of 33 staff: Immunization Information System (IIS) Operations, Division Operations, Vaccine Access and Management, and Immunization Assessment and Promotion. The ISDH Immunization Division Regional Quality Assurance Specialist position is on the Quality Assurance team (QA) within the Vaccine Access and Management (VAM) section and performs associated duties offsite in a remote capacity. The VAM section is responsible for ensuring access to and accountability for vaccines through the assurance of proper implementation of the Vaccines for Children (VFC) program. The QA team is comprised of the Quality Assurance Coordinator and five (5) Regional Quality Assurance Specialists, and one (1) Regional Quality Assurance Specialist-Working Lead located throughout the state of Indiana. This position reports directly to the Quality Assurance Coordinator. nn nnThis position serves as the VFC program operations lead and primary immunization program liaison and representative for an assigned region ranging from 110 to 150 enrolled VFC healthcare provider offices within the state of Indiana. The incumbent will conduct and oversee a suite of onsite visits for the assigned region focused on program compliance assessment, education, and training. Additionally, this position will deliver a range of provider support services including annual recertification, temperature excursion response and reporting, consultation and technical assistance for VFC office relocation.nnnnEssential Duties/ResponsibilitiesnnnQuality Assurance Visits (50%)nn? Conducts biennial program compliance visits with enrolled VFC providers according to CDC and ISDH procedures, including providing extensive VFC program education and communicating findings and identifying steps/actions to resolve outstanding issues in a timely mannernn? Conducts unannounced storage and handling visits with select VFC providers and documents all actions/findings in CDC PEAR (Provider Education and Activity Reporting)nn? Oversees and supports the program enrollment process for new VFC providers, including conducting initial and follow-up program enrollment visitsnn nnProvider Support Services (35%)nnnCollaborates with the Vaccine Ordering and Accountability team and Immunization Information System (IIS) team to provide optimal customer service to providersnn? Facilitates and supports the annual recertification process among enrolled providersnn? Facilitates and supports new vaccine coordinator access to training materialsnn? Provides consultation and technical assistance for VFC office relocation, including vaccine transport, storage unit preparation and relocation, and temperature monitoring processesnn? Provides temperature excursion mitigation and resolution support to reporting providersnn? Provides just-in-time training and technical assistance to enrolled offices over the phone and onlinenn? Documents all technical assistance contacts in CDC PEARnn nnTeam Operations Support (5%)nn? Provides thought leadership regarding content development for online learning management system (LMS) training modules, provider training materials, policy development and revisions, and process improvement interventionsnn nnService Delivery and Professional Development (5%)nn? Participates in continuing education and training opportunities related to agency policy, VFC policy and procedure, and other professional development topicsnn? Participates in division events, meetings, projects, and initiativesnn nnOther duties as assigned (5%)nn? Supports vaccine-preventable disease outbreak response efforts, as requestednnnJob RequirementsnRequired Qualificationsnn? Valid Indiana Driver?s Licensenn? Access to reliable transportationnn? High School Diploma (or equivalent) and 4 years of related professional/volunteer experience; or, 2 year academic degree or certificate (Associate?s Degree) and 2 years of related professional/volunteer experience; or 4-year degree (Bachelor?s degree) and 1 year of related professional/volunteer experiencenn? Documented experience providing tactful and quality customer service to professionals and members of the general publicnn? Demonstrated client/case management experiencenn? Demonstrated experience adapting work schedule based on customer and program needsnn? Demonstrated experience conducting quality assurance activities in accordance to standard operating proceduresnn? Demonstrated experience applying problem-solving skills to resolve issues ranging from routine to moderate complexitynn? Demonstrated experience performing technical assistance and just-in-time training functions over the phone or in a virtual setting (i.e. Skype for Business, GoToMeeting)nn? Demonstrated experience managing and prioritizing multiple tasks and timelines in an environment with shifting expectations and prioritiesnn? Demonstrated experience learning specialized software and computer programsnn? Demonstrated basic proficiency utilizing Microsoft Office products- Outlook, Word, and Excelnn nnDesired Qualificationsnn? Bachelor?s degree in community health, public health, or closely-related fieldnn? At least one (1) year immunization program-related experience involving vaccine programnn? Demonstrated experience working independently in a remote work/telework settingnn? Demonstrated experience identifying, communicating, and evaluating opportunities for process improvementsnn? Working knowledge of CHIRPnn? Working knowledge of VFC program operations, including vaccine storage and handlingnBachelor's degree in community health, public health or closely related field.nRequiredn n nExperience identifying, communicating and evaluating public health programs.nDesiredn1nYearsnImmunization program related experience involving a vaccine program.nNice to haven1nYearsnExperience working independently in a remote work/telework setting.nNice to haven n nExperience identifying, communicating, and evaluating opportunities for process improvements.nNice to haven n nMust have valid, unencumbered driver's license.nRequiredn n nWorking knowledge of CHIRP (Children and Hoosier Immunization Registry Program)nDesiredn n nWorking knowledge of Vaccines for Children (VFC) program operations, including vaccine storage and handling.nnWhy Work with UsnnBenefitsnnAt Cook Systems, we don't just offer jobs we build futures. Our team is the heart of everything we do, and we're committed to supporting you with benefits that go beyond the basics. We want you to feel secure, valued, and empowered from the very beginning of your journey with us. When you join Cook Systems, here's what you can look forward to:nn Your Health, Your Way: Choose from two comprehensive medical plans through Blue Cross Blue Shield, complete with dental and vision coverage. With access to one of the nation's largest networks, you'll get the care you need for yourself and your family wherever life takes you.n Peace of Mind, Every Step of the Way: Protect what matters most with life, critical illness, and accident insurance through Unum. Because your loved ones deserve security no matter what the future holds.n Flexibility for Life's Needs: Save money and plan ahead with a Flexible Spending Account and Daycare FSA through Navia, helping you manage healthcare and dependent care expenses on your terms.n Bridging the Gaps: Unexpected costs? No problem. Our Health Gap Insurance through Sunlife helps ensure you're covered when it counts.n Your Future Starts Now: Dream big with our 401(k) retirement plan through The Standard. After just six months, you will be eligible to participate, because your future deserves a strong foundation.nnAt Cook Systems, you're not just another employee you're family. Here, your ideas matter, your contributions shine, and your career will thrive. Together, we innovate, grow, and celebrate success every step of the way. Are you ready to be part of something bigger? Let's build the future together at Cook Systems. Responsibilities:

Conduct compliance visits and provide VFC program education

Oversee program enrollment process for new VFC providers

Facilitate annual recertification and provide technical assistance for VFC office relocation

Document technical assistance contacts in CDC PEAR

             

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