Job Description :
Responsibilities:o Address all requests that are created for Zoom Webinars.o Coordinating with Digital Media Center (DMC) folks with the Zoom Webinar tasks. o Creating the Zoom Webinar Links, provide them to the requestor and work with the requestor if there are any scheduling changes.o Monitor all Zoom Webinars feeds and perform remediation tasks.o Work with Zoom Support on any Webinar related incidents.o Provide an attendee report to the Webinar host. Intelligent Video Surveillance & Analysis Proficient in Zoom webinars - able to deploy, administrate, troubleshoot, and train. Proficient in interdepartmental communication - focus on coordination with regard to Zoom Webinar and DMC tasks, Baseline understanding of networking and collaboration applications. Baseline understanding of SNOW ticket/task handling. Baseline understanding of creating reports for reporting trends, metrics, and issues for products that are supported. Ability to be trained and learn new portfolio products with a focus on supporting development. Ability in testing software and firmware package for Zoom Room products. , Proficient in Zoom webinars - able to deploy, administrate, troubleshoot, and train. Proficient in interdepartmental communication - focus on coordination with regard to Zoom Webinar and DMC tasks, Baseline understanding of networking and collaboration applications. Baseline understanding of SNOW ticket/task handling. Baseline understanding of creating reports for reporting trends, metrics, and issues for products that are supported. Ability to be trained and learn new portfolio products with a focus on supporting development. Ability in testing software and firmware package for Zoom Room products., 4-6 Experience, The Job start date is Dec-23-2024 , 0 Months Duration , Proficient in Zoom webinars - able to deploy, administrate, troubleshoot, and train. Proficient in interdepartmental communication - focus on coordination with regard to Zoom Webinar and DMC tasks, Baseline understanding of networking and collaboration applications. Baseline understanding of SNOW ticket/task handling. Baseline understanding of creating reports for reporting trends, metrics, and issues for products that are supported. Ability to be trained and learn new portfolio products with a focus on supporting development. Ability in testing software and firmware package for Zoom Room products.