Robotics technology LLC
Duncanville, TX
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Job Description :

Responsibilities:

  • Application Support:
    • Provide L1, L2, and L3 support for LLM-based applications, ensuring timely resolution of issues.
    • Ensure the scalability and performance of LLM-based applications to handle large datasets and complex queries.
    • Identify opportunities for process improvements and implement innovative solutions to enhance the efficiency and effectiveness of LLM deployments.
    • Monitor application performance and proactively identify potential issues.
    • Troubleshoot and resolve application issues, escalating to higher levels of support when necessary.
    • Collaborate with development teams to address and resolve complex technical issues.
    • Maintain detailed documentation of support activities, including issue resolution steps and best practices.
    • Ensure compliance with Client's data security and regulatory requirements during support activities.
    • Conduct root cause analysis for recurring issues and implement preventive measures.
  • Automated Testing Frameworks:
    • Develop and implement automated testing frameworks for LLM-based applications.
    • Design and execute automated tests to validate the functionality, performance, and reliability of applications and LLMs.
    • Create and maintain test scripts for unit tests, integration tests, and end-to-end tests.
    • Collaborate with development teams to integrate automated testing into the CI/CD pipeline.
    • Monitor and analyze test results, identifying and reporting defects.
    • Continuously improve automated testing processes and frameworks to enhance test coverage and efficiency.
    • Ensure compliance with Client's data security and regulatory requirements during testing activities.
    • Stay updated with the latest trends and best practices in automated testing and LLM technologies.

Equal Opportunity Employer

We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.

             

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