Job Description:
We are seeking an experienced SAP BRIM SOM Consultant with a strong background in designing, configuring, and interfacing SAP Subscription Order Management (SOM) solutions. The ideal candidate will have a minimum of 5 years of hands-on experience in providing SAP BRIM SOM solutions and be adept in service management, configuration, and functional development.
Key Responsibilities:
- Leverage technical expertise and industry best practices to recommend solutions.
- Support and interface with key processes of standard SAP SOM within the SAP BRIM solution, including master data, orders, contracts, and product modeling.
- Effectively engage with IT delivery partners, prioritize issues, monitor queues, and oversee outputs from the team.
- Interact with internal teams and external third-party vendors to troubleshoot and resolve complex problems.
- Use extensive Order Management business knowledge at the domain level to drive change management and business adoption of technologies.
- Perform analysis of cross-functional and complex business requirements.
- Design complex cross-functional solutions for IT partners to construct and deliver.
- Document functional specifications related to SOM design that detail the configuration and requirements for the ABAP team.
- Consult with team members, other organizations, customers, and vendors on complex issues.
- Follow appropriate departmental and company procedures and policies (e.g., change control, security and auditing, release, configuration, problem, and incident management).
Education and Experience Required:
- Should have 10+ years of experience as an SAP functional expert in SD/CS areas.
- Experience with the SAP S/4HANA Subscription Order Management module is required.
- Proficient understanding of the configuration and standard features and functions for SAP SOM within the SAP BRIM solution is mandatory.
- Minimum 4 years of experience in crafting, developing, and maintaining highly scalable and resilient systems in the SaaS business models.
- Minimum 3 years of SAP experience implementing SAP BRIM/Hybris Billing.
- Hands-on Functional Configuration and Design Experience.
- Certifications in SAP SOM & CRM (preferable).
Technical Knowledge and Skills:
-Hands-on, in-depth Order to Cash (OTC) experience on the SAP platform with knowledge of specific flows of the OTC process.
-Extensive hands-on previous SAP CRM SOM / S4 configuration experience.
-Responsible for the product modeling and order management process within Customer Management (SAP BRIM) and integration with external applications (e.g., E-Commerce).
-Enhance, maintain, and troubleshoot systems for future revenue models (subscription billing, discounts, etc.).
-Strong high-tech experience in Subscription Order Management (SOM), Provider Orders, and Provider Contracts.
-Convergent Charging & Invoicing, Convergent Mediation is a bonus.
-Product Configuration with Advance Variant Configuration is a plus.
-BRF+
-Cross Catalog Mapping.
-Experience with system configuration of SAP BRIM & S4 HANA.
-Specific knowledge of SAP Convergent Invoicing processes within the SAP BRIM solution, including billable item management, billing, invoicing processes, and integrations, is a plus.
-SAP SD and Finance experience is a plus.
-S/4 HANA experience required.