Avance Consulting Services
New York, NY
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Job Description :

ServiceNow ITSM Architect
Contract
Iselin, New Jersey

 

Must Have Experience

  • Hands On Experienced in implementation of ITSM solution using industry best practices

  • Seasoned with Custom App implementation.

  • Experienced of implementing in one of ITOM, ITBM, GRC, CSM, HRSD other than ITSM.

  • Good experience of Service Portal and widget creation

  • Knowledge of Flow Designer, Integration Hub and Orchestration use case implementation

  • Hands-on development experience of REST and SOAP based integration, scripted REST and SOAP API creation

  • ServiceNow scripting like Business Rule, Script include, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound

  • Knowledge of Authentication via Auth 2.0, certificates, and Mid Server

  • Implemented ServiceNow project in Domain separated instance

  • Good knowledge of MID Server installation and management

  • Experience of LDAP/Active Directory/SSO implementation

Good to have Experience

  • Worked on CSM, HRSD, GRC, ITBM

  • Experience in working on Performance Analytics

  • Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt. and Orchestration use cases.

  • Review existing set up and provide best practice recommendations in line with the OEM

  • Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features.

  • Experience with HTML coding and Jelly script strongly preferred

Academic and Professional Experience

Professional

  • 8+ years of experience with ServiceNow required

  • 10+ years of experience with IT Industry required

Academics

  • Certified System Admin

  • CIS-ITSM, Certified Application developer, CIS-Discovery, CIS-Service Mapping

  • ITIL Foundations certification is preferred.

  • Bachelor’s degree or equivalent combination of education and experience.

             

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