We are seeking a mid-level IVR/Genesys Developer to support internal systems and workflows. This role requires a local candidate to work on-site three days a week from Newark, New Jersey. The successful candidate will join a dynamic IT team responsible for enhancing internal infrastructure, supporting ongoing projects, and working with stakeholders across departments to ensure smooth operations and customizations.Responsibilities -Design and development of Genesys pure engageGenesys cloud-based