Job Title : Field Technician I Location: Chicago, IL, Onsite Rate : Best competitive rate
Lead local candidates only
-
Under the direction of the Operations Support Manager, the Field Technician II will support Offices Under the President (OUP), and is responsible for managing multiple projects and tasks while providing installation, configuration, troubleshooting, hardware repair, and deployment of end-user hardware and software.
-
Assumes primary responsibility for multiple tasks and projects with a heavy emphasis on a culture that thrives on team collaboration.
-
Travels to Cook County locations within Chicago and outlying suburbs to lead and provide onsite troubleshooting, deployments, and repairs.
-
Leads deployment and troubleshooting projects, performs problem identification and root cause identification, and monitors the situation while advising departmental liaisons with next steps in the process.
-
Performs other related assignments and duties as directed.
Possession of a High School diploma or General Education Development (GED) certificate
REQUIRED CERTIFICATION(S)
REQUIRED SKILLS/EXPERIENCE
Candidate’s ACTUAL Years of Experience
Work experience as a Field Technician.
Experience as an administrator of Microsoft O365 Suite and Windows 10 platform
Experience utilizing ITSM/incident management tools such as Cherwell, ServiceNow, Jira, or ZenDesk
Two (2) references of submitted candidates required. Please provide the following information. Must submit with resume.
-
First/last name of reference
-
Title
-
Company Name
-
Job title of contractor while reporting to this supervisor/manager
-
Telephone number
-
Email Address (if available)
Email Address (if available)
Email Address (if available)
Nancy Talent Acquisition | Nukasani Group Inc Tel Email: 1001 E Chicago Ave, Unit B 111, Naperville IL 60540.**